FAQ - Virginia Beach

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With the FAQ of cleaning company Order Is Key in Virginia Beach, you will get immediate answers to all your questions about our cleaning services. If your question is not in the FAQ, please feel free to contact us

We try our best to arrive on time. Please allow 30 mins to an hour to account for traffic, parking, and other surprises.

We kindly ask that all clutter, personal items, very fragile and/or expensive items be put away before we start working on your cleaning. Place all used rugs, washcloths, blankets and towels from areas in your home to your designated area for you to wash later. This is to ensure the best job and cleanest environment for you.

Cleaning is by appointment only. If we are unable to gain access to the home, are turned away at time of service, or cancellations not made within 24 hours of service there is a $50 service fee.

We cannot guarantee the removal of all stains and mold on grout and tile inside the bathroom or kitchen. We will definitely try our best to get the job done. 

Laundry is only offered in Airbnb/Vacation Rental Services.

Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.

Absolutely! We can show proof of insurance at your request. Please note that due to safety and liability reasons cleaners are not allowed to step higher than a 2-step ladder. We cannot move furniture or heavy appliances, but we will try to reach any visible places either by hand or with an extension duster.

All new clients receive $20 off. Discount for recurring services as follows: Monthly services 10% off. Biweekly services 15% off. Weekly services 20% off.

OUR MISSION

To create clean, peaceful work environments for our clients and to build long-term relationships with our clients by understanding their needs
and providing for those needs with the highest level of integrity and professionalism in the industry.

Order is Key Inc - Cleaning Service

Testimonial

What Our Happy Clients Say!

Order Is Key Testimonials

I can’t say enough good things about Order Is Key Cleaning! Angelina is incredible! Always on time, very detail-oriented, and always gets the job done quickly, but without missing a spot.

JENNIFER H.

We’ve been using Order Is Key Cleaning for the past year now and at 3 different apartments. They’re always wonderful and timely. Even when we need to reschedule, they’re always very flexible and responsive. Highly recommend.

THOMAS B.

Just had my apartment deep cleaned and could not be happier. An excellent job all around by the two.

BARBRA J.

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